Our Guarantee

Our Guarantee Options

If you have any problems with your machine bought from us within the guarantee period we will pay for your machine to be collected from you. (Packaging from new must be used to ensure the machine is protected). Or if you live locally you can just drop your machine into the shop at any time. All the work is done on the premises, we don't send anything away. Once your machine is fixed free of charge those that don't live locally will be sent out back to your delivery address. If you are local we would appreciate it if would be able to pick you machine back up. Our guarantee is honest and one of our main objectives as a dealer is to always look after the customer ensuring you are happy, maximising the enjoyment you can have out of your purchase from us.

We honour each manufacture's guarantee, this is our "Standard Guarantee"

Our Standard Guarantee (Included FREE with every machine purchase)

Bernina Standard Guarantee

Bernina Sewing Machines - 5 Years Parts & Labour, 2 Years Electrics.

Bernina 8 Series Machines - 5 Years Parts and Labour, 5 Years Electrics.

Brother Standard Guarantee

Brother Sewing Machines - 3 Years Parts & Labour, 3 Electrics

Janome Standard Guarantee

Janome Sewing Machines - 2 Years Parts & Labour, 2 Years Electrics

Singer Standard Guarantee

Singer Sewing Machines - 2 Years Parts & Labour, 2 Years Electrics

Bernette Standard Guarantee

Bernette Sewing Machines - 2 Years Parts & Labour, 2 Years Electrics

Elna Standard Guarantee

Elna Sewing Machines - 2 Years Parts & Labour, 2 Years Electrics

Juki Standard Guarantee

Juki Sewing Machines - 2 Years Parts & Labour, 2 Years Electrics

Our Extended Guarantee (Prices shown on each individual machine)

All optional extended guarantees have the same terms as the standard guarantee, but have the bonus of being valid for 5 years on both Parts & Labour and 5 Years on the electrics.