Call Us On
0121 443 5555
Weekdays 9:30 - 5:00 (Closed Wednesday)
Saturday 9:30 - 5:00
Closed Sundays and Bank Holidays
Don't just take our word for it, find out some of the amazing things our amazing customers have said about the great service we offer as standard here at Frank Nutt Sewing Machines.
This shop is just off the Kings Heath High Street which is very busy both with traffic and shoppers. Nevertheless, the shop has its own parking next to the shop which is really helpful. As for the shop, there is a huge range of sewing machines of several different makes with a wide range of prices. When I visited the shop I had already done a lot of research about a particular machine but still had a lot of questions and I wanted to try it for myself. The shop owner, Frank Nutt, spent a lot of time with me (2 hours!) and was able to answer all my questions. He also gave me a lot of other information which was also helpful. I didn't feel at all under pressure to buy the machine and Frank suggested I use the machine before buying any more accessories and told me that I could phone the shop and ask for advice about the right accessory for the item I'm making. It's easy to order items on the website. Ultimately I bought the machine and a few extra accessories. Altogether it was a good experience and I have no hesitation in recommending this shop.
Masters of all sewing machine shops. There is nothing they haven’t got. So many diverse products and really helpful staff and they sell Bernina’s.
I went into Frank Nutt sewing machines as I was looking to purchase a present for a family member and I was very impressed with the knowledgeable staff and service.
I had gone to John Lewis first and they don’t match the service or knowledge that the staff at Frank Nutt have about sewing machines.
I only had a small amount to spend compared to what they sell in the shop but helped me as if I was spending thousands.
I can’t recommend highly enough, even offering me a tutorial and spend time making sure it was the right machine.
Thanks once again to every at Frank Nutt.
"Frank Nutt is an excellent company. They give fair supportive advice without sales pressure. I used them when in education for various repairs which were all carried out professionally. I have just purchased a new machine which was delivered next day. 5 STAR EXCELLENT SERVICE Thank you."
"Absolutely fantastic service with a smile. The team really went above and beyond in all aspects. I’d also like to thank them for the YouTube videos!! My appliqué has never looked so neat"
"My embroidery problems were sorted out while I went for a coffee. Lovely knowledgeable staff who do all they can to help. I won’t entrust my machines to anyone else."
"Repaired the needle threader on my Janome sewing machine fantastic service very pleasant will buy from them again well recommended."
"Fast delivery, great price, helpful staff, delighted with my machine. Excellent Service!"
"Approachable and knowledgeable staff. Stitchers bit of heaven."
"Great customer service and had all the feet for my Bernina I needed, paid for delivered and arrived the next day. Really helpful staff and will use them again."
"Brilliant service and aftercare. I bought my sewing machine from here a couple of years ago and bring it back occasionally to be serviced. They are so helpful and knowledgeable and it's a real pleasure to visit the shop.
If you're thinking of buying a sewing machine, overlocker, or coverstitch machine I really recommend paying Frank Nutt a visit - they have a huge range of machines on display that you try out and they will be able to answer any questions you may have."
"Very helpful, supplied an excellent sewing machine for my daughter."
"Excellent service, always delivered by very knowledgeable staff, in a very friendly, helpful manner. Outstanding!"
"I can't imagine ever wanting to buy a machine anywhere else! As I regularly write for sewing magazines and also blog over at SewforSoul.blogspot.co.uk, I need reliable service and I know that Frank Nutt always provide this!"
"Found this company after searching for sewing machine repairs locally. They serviced our machine which my daughter is very keen to use and they also offered advice and tips to make sure we are operating it correctly. We'd never really got the hang of using it previously.!Lovely people with a lot of knowledge and really helpful approach to making sure we get the best from our machine."Kevin Phillips"Superb service with knowledgeable and friendly staff."
"After searching for months, I have just purchased a part exchange model of a Janome 350e from this company, the price was very reasonable, free delivery, full service and 2 years guarantee I decided it was such a bargain I could not buy it.
The order process was very easy, I requested a certain delivery date then received a text asking me if the item could be delivered a couple of days later as they wanted to give the machine a full service, I was well pleased.
Then a slight hitch a text to say the lady who had part exchanged the machine had forgotten to bring the hoops and would it be ok to deliver it a couple of days later. That was ok, the day before the delivery I received a text informing me of the name of the company who was delivering my machine, then on the morning, I received another text telling me all this information again with a general time of the delivery.
The communication of the company is EXCELLENT, it is the best company I have ever had the pleasure of doing business with and I shall certainly be willing to purchase items from them in the future.
From a very happy bunny."
"I have purchased all my machines from here. I live in Birmingham & feel very lucky to have this place next to me... The knowledge and kindness of the staff is the highest level. Highly Recommend"
9.30 am – 5.00 pm (we are closed Wed & Sun)
On all machines in stock ordered before 12pm
Available on ALL UK orders
Location and Shop Hours